FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at admin@silkroadllc.com
Q. How long will it take for my items to arrive?

A. It will usually take between 14-21 days for all orders to arrive.
Q. How long will it take to receive a tracking number?

A. It will take usually between 2-4 business days.
Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us (admin@silkroadllc.com) if you don't receive one within 24 hours.  
Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex. & PayPal